FAQ's
What is Home Treasures?
Home Treasures is an online retailer specializing in high-quality home-ware, garden and decor products. We offer a curated selection of items designed to help you create a beautiful and inviting living space.
How can I place an order?
Placing an order is easy! Simply browse our website, select the items you love, and add them to your cart. Once you're ready, proceed to checkout, where you'll provide your shipping and payment information. After completing the purchase, you'll receive an order confirmation via email.
What payment methods do you accept?
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options.
How do you handle shipping?
We offer fast and reliable shipping within the UK, US, Australia & Canada. Shipping costs and estimated delivery times will be displayed at checkout based on your location. We work with trusted carriers to ensure your items arrive safely and promptly.
What is your return policy?
We want you to be completely satisfied with your purchase. If you're not happy with an item, you can initiate a return within 30 days of receiving it. Please refer to our Returns & Refunds page for detailed information on the return process.
Do you offer international shipping?
Currently, we only offer shipping within the UK, US, Australia & Canada. We're exploring options for more international shipping in the future, so stay tuned for updates!
How can I contact your customer service?
Our customer service team is here to assist you. You can reach out to us through the "Contact Us" page on our website or by sending an email to support@hometreasuresonline.co.uk. We strive to respond to all inquiries within 24 hours.
Are your products ethically sourced?
Yes, we are committed to ethical sourcing and working with suppliers who share our values. We prioritize products that are produced sustainably and under fair working conditions.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email or sms. You can use this tracking number to monitor the status of your delivery.
Do you offer gift wrapping services?
Currently, we do not offer gift wrapping services. However, our products are carefully packaged to ensure they arrive in pristine condition.
If you have any further questions or inquiries, don't hesitate to contact us. We're here to make your shopping experience enjoyable and hassle-free!
Our Mission
At Home Treasures, our mission is to transform your home into a haven of indulgence and relaxation, where the joys of a luxury resort are brought to life every day.
We believe that everyone deserves the chance to experience the good life, and we are here to make that dream a reality, regardless of budget constraints. Your home should be a place where you can escape the stresses of life and cherish precious moments with loved ones. Let us help you rediscover the joy of your abode and create a sanctuary you'll love to come back to. Join us on this journey to turn your house into your own personal paradise – a place to relax, unwind, and make cherished memories.
Our Promise
At Home Treasures, we're passionate about creating a home that reflects your unique style and personality. We believe that everyone deserves a comfortable and beautiful sanctuary, and we're here to help you make it happen.
We offer a wide variety of high-quality, affordable furniture and décor, so you can find everything you need to create your dream home. We also have a team of experts who are always happy to help you choose the perfect pieces for your space.
Here are just a few reasons why you can trust Home Treasures:
Quality: We only sell products that are made from high-quality materials and construction. We're confident that our furniture will last for years to come.
Affordability: We believe that everyone should be able to afford beautiful furniture. That's why we offer a wide range of products at competitive prices.
Selection: We have one of the largest selections of furniture and décor online. You're sure to find something you love at Home Treasures Online.
Expertise: Our team of experts is always happy to help you choose the perfect pieces for your space. We can offer advice on style, function, and more.
Customer service: We're committed to providing our customers with exceptional customer service. We're always here to help you with any questions or concerns you may have.
We're confident that you'll be happy with your purchase from Home Treasures. We offer a 100% satisfaction guarantee, so you can shop with confidence.
Here are some of the values that we stand for:
Quality: We believe in providing our customers with high-quality products that will last for years to come.
Affordability: We believe that everyone should be able to afford beautiful furniture.
Selection: We offer a wide variety of products to choose from, so you can find something that reflects your unique style.
Expertise: Our team of experts is always happy to help you choose the perfect pieces for your space.
Customer service: We're committed to providing our customers with exceptional customer service.
We're confident that you'll be happy with your purchase from Home Treasures. We offer a 100% satisfaction guarantee, so you can shop with confidence.
Home Treasures: Home & Garden Furniture, Decor & More in Croydon
www.hometreasuresonline.co.uk
The Seed is Planted
Fueled by a passion for interior design and a desire to make stylish furniture accessible to all, the idea for Home Treasures takes root.
Laying the Foundation
The founders meticulously research the market, identifying gaps and opportunities.
Key partnerships are forged with reliable suppliers who share our commitment to quality and affordability.
Building the Dream
The Home Treasures website is launched, showcasing a curated collection of stylish and affordable furniture.
Early customers embrace the brand's vision and provide valuable feedback.
Growth and Expansion
The product range expands significantly, offering a wider variety of styles and options to cater to diverse tastes.
The team grows, bringing in talented individuals who share the company's passion.
Home Treasures Today
Home Treasures has become a trusted destination for those seeking stylish and affordable furniture.
The brand continues to innovate, introducing new collections and enhancing the customer experience.
With a commitment to quality, affordability, and exceptional customer service, Home Treasures is poised for continued success in the years to come.